Terms & Conditions

Definitions

  • "Agreement" refers to the Terms and Conditions and the Privacy Policy
  • "User" and "Customer" refer to persons accessing the service or making purchases

Scope and Eligibility

These terms govern use of the website and services. Certain services are not available to minors under the age of 18 or to any users suspended or removed from the system.

About the Company

Diamond Brothers provides exquisite diamond jewellery with uniquely made designs at our own workshop, focusing on quality through rigorous quality checks before products reach customers.

Communications

By sending communications, you agree to receive reply communications electronically in the same format and can keep copies of these communications for your records.

Content Responsibility

Users are solely responsible for posted content and must have permission to use it.

Intellectual Property

If you have an intellectual property rights-related complaint about material posted on the website, you may contact our Designated Agent. Any notice alleging intellectual property infringement must include:

  • An electronic or physical signature of the authorised person
  • A description of the copyrighted work or other intellectual property claimed to be infringed
  • A description of the infringing material and its location on the Website
  • Contact information
  • Statements regarding good faith belief in the infringement and the accuracy of the information under penalty of perjury

Limitation of Liability

The company does not guarantee the accuracy, completeness, validity, or timeliness of information listed by us or any third parties, and shall not be responsible for any materials posted by us or any third party. The company shall not be liable for direct, indirect consequential, or any other form of loss or damage that may be suffered by a user through the use of the website including loss of data or information or any kind of financial or physical loss or damage.

Force Majeure

The company accepts no responsibility for delays or errors due to Force Majeure circumstances, which can include labour conflict, fire, war, government decisions, reduced or non-delivery from the supplier.

Service Termination

Services may be terminated at any time with or without cause upon written notice, with no liability to users.

Effects of Termination

Upon termination, the services cease and users are not entitled to refunds, with archived data potentially deleted within 30 days.